Tips for Choosing an Restaurant Appliance Repair Company

2/2/2015

Properly working appliances are essential to the operation of your restaurant. Rather than choosing the first appliance repair company you find online that specializes in restaurant service, learn the most essential features to look for. While any repair company might be able to repair your appliances, there’s no guarantee they’ll do it the right way.

Reputation
Check the repair company’s reputation. There might be testimonials from past customers, but how many complaints is the company leaving off of their website? Do a bit of digging online to see how the company operates and what others have to say about them.

Experience
Not only do you want a repair company that has been in the restaurant service business for several years, you also want one with technicians who take continuing education courses. Being in business for 50 years doesn’t do you or the repair company any good if they only know how to repair restaurant appliances made 50 years ago and are no longer in use.

Insured
Any technician who works on your appliances should be properly and currently insured for your peace of mind as well as theirs. Be sure to ask about it, otherwise you might wind up footing the bill for any damages they cause to your appliances or restaurant.

Factory Trained
Appliance technicians should also be factory trained and have the knowledge necessary to take good care of your appliances no matter what brand they might be. While the technician might be familiar with the appliance he’s working on, he might not be fully aware of the nuances of the particular make and model of appliance, which could cause more harm than good.

Warranty
If your appliance or its parts is still under warranty, will the repair service honor it? There’s no reason that you should have to pay for a faulty part or appliance that should be covered under warranty. Most commercial appliances and parts come with a standard one year manufacture warranty.

The next time you’re in need of a repair of your restaurant appliance, get in touch with a CASCO representative through our Contact Us page. You can also find us on Facebook and Google+.

15 Comments

Ron Booker link

1/23/2020 11:13:03 am

I like that you mention choosing a company that has experienced technicians with up-to-date appliances as well. My aunt's refrigerator recently broke and she is looking for a quality repair service to get it fixed as quickly as possible. I will recommend her hiring an appliance technician that knows old and newer appliances, that way the technician can guarantee that the fridge will be repaired.

Oscar Morrison link

3/10/2020 01:13:06 pm

I appreciate the idea of doing research to find companies that have a generally good reputation for doing their job well. My wife and I are thinking of buying some used equipment so that we could start up a restaurant together. Getting a reliable professional to repair and tune up the equipment beforehand could give us a solid foundation to start from.

Kristofer Van Wagner link

3/13/2020 06:10:49 pm

I appreciate that you highlighted it is best for restaurants to hire a repair company that comes from a restaurant service business with decades of experience under their belt and engages in continuous education to hone their skill. This is a very important factor in ensuring we hire the best people. If I ever own a restaurant I will definitely keep this in mind.

rachel frampton link

5/29/2020 06:02:09 am

I just recently started operating an Italian restaurant, and as we all know refrigerator is one of the most used appliances in a restaurant's kitchen; that's why it's no wonder why mine is not producing enough cool air. Therefore, I'm currently looking for a commercial appliance repair service that will be able to address this matter. I'm glad you shared this; I'll make sure to find a technician who has obtained several experiences. I'll also keep in mind to verify whether the prospective technician is insured.

Franklin White link

6/30/2020 10:34:30 am

Thanks for explaining that a good appliance repair should be able to help with any appliance regardless of what brand it is. It would be pointless to call a repairman that only knows how to repair a certain brand of appliances. If I ever need one of my appliances fixed, I'll call a company that can fix it no matter what type it is.

Kristofer Van Wagner link

12/21/2020 08:19:16 pm

I do agree that it is important for us to consider experience when choosing a restaurant appliance repair service. My mom needs to have her over repaired. When I speak with her later, I will remind her to choose a service provider that is experienced as they will have extensive knowledge.

Adam Golightly link

1/14/2021 03:09:13 pm

I can see how a business could really benefit from getting the right refrigerator parts in order to repair the appliance. Making sure that they can get the parts from a professional could allow them to be more effective. It was interesting to learn about how they should have up to date training, and have good testimonials from past customers.

Tez link

3/18/2021 04:21:01 pm

I appreciate what you said about getting a technician who is insured. That makes sense considering you don't want to be unprotected if something goes wrong. I need to get my dishwasher looked at before I do any more loads.

Erika Brady link

4/13/2021 08:59:37 am

One of my friends plans on opening a cafe where she can sell her special donuts that she has been making since we were in school together. She wants to make sure that the refrigeration containers that she wants to get will be kept in good condition and was thinking of finding a repair and maintenance service so she doesn't have to do everything herself. Maybe she should follow your advice and read customer testimonials to find a company with a good reputation.

Eli Richardson link

7/5/2021 01:59:47 pm

It's great that you talked about restaurant appliances and how to find a repair service company for them. Recently, one of my friends mentioned he's interested in investing in a restaurant idea, and he found a second-hand appliance dealer. My friend said he found great deals for kitchen appliances, but a few needs repairs, so I'll be sure to share this article with him. Thanks for the information on repair companies and how you should research them before hiring one.

Mia Evans link

7/23/2021 05:11:44 pm

I like that you pointed out that we must choose those who have lots of experience in the field. As you said, the technicians or repairer should also have been in the business for 50 years. I will keep that in mind now that I will be looking for a repairer for my range that has been damaged for having it for three years.

https://appliancerepaircolumbusga.com/ link

11/4/2021 12:17:44 am

This is a good post, it teach me many things. Thanks for your share!

https://redmondorappliancerepair.com/ link

11/25/2021 05:43:45 pm

Appreciation for really being thoughtful and also for deciding on certain marvelous guides most people really want to be aware of.

Victoria Addington link

1/20/2022 01:20:27 am

Thank you for explaining that any technician who works on your appliances should be properly and currently insured for your peace of mind as well as theirs. My friend is closing his restaurant and gave us some of his equipment. Some of the equipment tho have issues so we must look for a restaurant equipment repair service near my place.

kate hansen link

2/23/2022 02:03:43 pm

It was helpful when you said to look at their reputation. My cousin was telling me last night about how the fridge at her restaurant's kitchen has been having issues for the past couple of weeks now, and she wants to make sure that she can hire the right service to repair it for her. I'll make sure to pass these tips along to her as she searches for a commercial refrigeration repair service.

Tips for Choosing an Restaurant Appliance Repair Company

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